Description:
THIS POSITION IS PENDING CONTRACT AWARD
Job Title: Systems Administrator
Job ID: HITS02131009
Job Description:
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Maintain and utilize various customer computer resources, including servers, desktop computers, laptops, internet-based systems and applications
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Supports an enterprise Information Technology O&M program
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Perform a wide variety of tasks with respect to computer hardware, software, networks and user accounts
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Perform daily system monitoring, verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs, and verifying completion of scheduled jobs such as backups
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Perform regular security monitoring to identify any possible intrusions
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Interprets/analyzes incidents and problems and provides technical support for hardware, software, and telecommunications systems
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Perform daily backup operations, ensuring all required file systems and system data are successfully backed up to the appropriate media, recovery tapes or disks are created, and media is recycled and sent off site as necessary
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Perform regular file archival and purge as necessary
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Create, change, and delete user accounts per request
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Provide Tier II, III/other support per request from various constituencies. Investigate and troubleshoot issues
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Repair and recover from hardware or software failures. Coordinate and communicate with impacted constituencies
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Apply OS patches and upgrades on a regular basis, and upgrade administrative tools and utilities. Configure / add new services as necessary
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Upgrade and configure system software and infrastructure applications or Asset Management applications per project or operational needs
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Maintain operational, configuration, or other procedures
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Perform periodic performance reporting to support capacity planning
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Perform ongoing performance tuning, hardware upgrades, and resource optimization as required
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Configure CPU, memory, and disk partitions as required
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Maintain data center environmental and monitoring equipment
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Repair and recover from hardware or software failures
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Coordinate and communicate with impacted constituencies
Qualifiations:
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Bachelors degree or equivalent experience in Information Systems Technology or related degree
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Three (3) + years experience with Remote Desktop (such as LANDesk) or other remote assistance applications
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Three (3) + years experience with Active Directory
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Three (3) + years demonstrated technical knowledge and troubleshooting of Microsoft computing hardware, operating systems, and office productivity software is required
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Three (3) + years experience installing operating systems and applications
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Three (3) + years experience installing and troubleshooting servers and Storage Area Networks
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Experience with account management•
Three (3) + years solid hardware background with desktop, laptop, printers and scanners•
Two (2) + years experience with Mobile Communications Devices desirable.
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Experience with use of Remedy-based ticketing systems Excellent organizational skills and attention to detail
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Local travel may be required; valid state driver license
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Ability to support shift schedule is required
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Ability to provide excellent customer service
Additional Preferred Skills:
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Experience supporting DHS USCIS is desired
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ITIL v3, A+, Network+, Security+ or Microsoft certification desirable
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Strong interpersonal and communications skills
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Excellent organizational skills and attention to detail
Please be aware that many of our positions require a security clearance, or the ability to obtain one. Security clearances may only be granted to U.S. citizens. In addition, applicants who accept a conditional offer of employment may be subject to government security investigation(s) and must meet eligibility requirements for access to classified information.
By submitting your resume for this position, you understand and agree that Harris Corporation may share your resume, as well as any other related personal information or documentation you provide, with its subsidiaries and affiliated companies for the purpose of considering you for other available positions.
Requirements:
Expertise IS
Education Bachelors (or equivalent work experience)
JobType Full Time
Locale USA - VT - Burlington
Preferred Language English
Micro Code: HIT
